Call Us

Speak directly with our adventure specialists

+51 987 654 321

Mon-Fri: 8am-6pm (PET)

Email Us

Send us a message and we'll respond quickly

info@goperunow.com

Typically respond within 24 hours

Visit Us

Our office in the heart of Cusco

Av. El Sol 123
Cusco, Peru

Mon-Fri: 9am-5pm

Send Us a Message

Have questions about our adventures? Fill out the form below and our team will get back to you shortly.

Frequently Asked Questions

How far in advance should I book?

We recommend booking at least 2-3 months in advance for best availability, especially during peak season (June-August).

What is your cancellation policy?

Cancellations made 60+ days before departure receive a full refund. Between 30-59 days: 50% refund. Less than 30 days: no refund.

Do I need prior riding experience?

We have adventures for all skill levels, from beginner to advanced. Our guides will match you with a suitable horse and route.

Office Hours

  • Monday - Friday 9:00 AM - 6:00 PM
  • Saturday 10:00 AM - 4:00 PM
  • Sunday Closed

Note: All times are in Peru Time (PET). We observe Peruvian national holidays.

Find Us in Cusco

Public Transport

We're a 10-minute walk from the main bus terminal

Parking

Secure parking available nearby

Accessibility

Our office is wheelchair accessible

Emergency Contact

For urgent matters outside office hours

24/7 Emergency Line

+51 987 654 321

This number is for current guests with urgent needs only